Job Title: Clinical Operations Supervisor
Location: Onsite
Classification: Full Time
Pay: $68,000.00 – $75,000.00 per year
Position Summary:
Regenerative Orthopedic Center (ROC) is a multi-site orthopedic practice focused on structured, efficient, and compliant clinical operations. We prioritize operational consistency, documentation accuracy, and patient flow optimization to support high-quality musculoskeletal care.
We are seeking a hands-on operational leader who thrives in a fast-paced, accountability-driven clinical environment.
Job Description:
The Clinical Operations Supervisor provides daily operational oversight of clinical support teams, including Medical Assistants, Radiology Technologists, Injection Coordinators, and DME workflows.
This is not a strategic or executive-level role. It is a high-accountability, execution-focused leadership position responsible for:
- Staff scheduling and coverage alignment
- Workflow enforcement
- Documentation integrity
- Performance management
- Operational KPI monitoring
This role reports directly to the Operations Manager and supports all clinic locations.
What You Will Own:
Operational Execution
- Ensure consistent daily clinic flow and room utilization.
- Identify and resolve operational bottlenecks in real time.
- Enforce established workflows and protocol adherence among support staff.
- Support rollout of new systems, tools, and workflow updates.
Staff Scheduling & Coverage
- Build and maintain clinical support schedules.
- Align staffing levels with provider templates and patient volume.
- Manage PTO requests and coverage adjustments.
- Monitor attendance patterns and recommend staffing improvements.
Performance Management
- Conduct structured performance evaluations.
- Deliver direct coaching and corrective action when necessary.
- Oversee onboarding and workflow training for clinical support staff.
- Maintain performance accountability standards.
Operational Quality & KPI Monitoring
- Track documentation completion and workflow adherence.
- Conduct periodic operational audits.
- Report monthly operational performance metrics to leadership.
- Support compliance efforts in coordination with leadership.
Inventory Oversight
- Monitor supply levels and operational readiness.
- Coordinate vendor communication related to clinical supplies.
- Escalate financial or contract decisions to leadership.
Required Qualifications
- Minimum 4 years experience in a multi-provider medical clinic.
- Minimum 2-4 years supervisory or lead experience in a healthcare setting.
- Demonstrated experience building and managing staff schedules.
- Experience holding staff accountable to performance standards.
- Strong EMR proficiency (Modernizing Medicine preferred).
- High organizational capacity and ability to manage competing priorities.
This Role Is Not a Fit If You:
- Prefer strategic planning over daily execution.
- Are uncomfortable delivering corrective feedback.
- Do not have prior healthcare supervisory experience.
- Are seeking provider-level oversight or executive authority.
- Are looking for a remote position (this role is onsite).
What Success Looks Like
- Consistent staffing alignment and minimal coverage gaps.
- High documentation completion rates.
- Improved workflow efficiency across locations.
- Clear accountability culture within clinical support teams.
- Reduced operational friction for providers.
Compensation & Benefits
- $68,000 – $75,000 annually, based on experience.
- Full-time exempt role.
- Competitive benefits package.
- Professional growth opportunity within a structured orthopedic practice.
Qualified candidates should submit a resume detailing:
- Healthcare supervisory experience.
- Scheduling management experience.
- Specific examples of improving clinic workflow or operational efficiency.
Applications lacking healthcare supervisory experience will not be considered.
Job Disclaimer:
The responsibilities and duties outlined in this job description are intended to provide a general overview of the position. They are not exhaustive and may be subject to change based on business needs. The employee may be required to perform additional tasks, duties, or responsibilities at any time, with or without notice.
Employment with Regenerative Orthopedic Center is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable laws.
